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Question What ESD protection method, equipment, & packaging do you recommend for servicing electro-mechanical equipment at a customer site? The equipment is not easily moved to an ESD controlled area and therefore usually serviced where it is used. The equipment is typically used in the hospital environment, nursing homes, and sometimes (though infrequently) at a patients home. The equipment is connected using hospital grade 3-pin 120V AC outlets during troubleshooting. The power is then disconnected before removing and replacing the defective IC or circuit board. - Anonymous, Batesville, IN
Answer We recommend to follow the following precautions when working in the "Field Service" environment. When handling ESD sensitive components remove power from euqipment (if not necessary) for safety ground all conductors (equipment chassis, field service mat, field service technician, etc.)
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